Privacy Policy

Privacy Policy – Delhi Junction

Last Updated: 03/01/26

Welcome to Delhi Junction.
Your privacy is very important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy describes how Delhi Junction (“we”, “our”, “us”) collects, uses, stores, shares, and protects your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

When you place an order, contact us, or browse our website, we may collect:

Full name
Mobile number
Email address
Shipping & billing address
PIN code, city, state, country

b) Order & Transaction Information

Product details
Order value
Payment mode (COD / Online Payment)
Delivery status

Note: We do not store credit card, debit card, or UPI details.

c) Technical & Usage Information

IP address
Browser type & device information
Pages visited & time spent
Cookies and similar tracking data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Arrange shipping and delivery
Contact you regarding order updates, delays, or support
Improve website performance and user experience
Prevent fraud, fake orders, and misuse
Run analytics, remarketing, and performance ads
Send offers, promotions, or updates (only if permitted)

3. Cash on Delivery (COD) Orders

For COD orders:

Your phone number may be used for order verification
Orders may be cancelled if found suspicious or unverified
Repeated fake or refused deliveries may lead to account restriction

4. Cookies & Tracking Technologies

Delhi Junction uses cookies and similar technologies to:

Remember user preferences
Improve loading speed and performance
Analyze traffic and behavior
Run ads on platforms like Meta (Facebook/Instagram) & Google

You can disable cookies via browser settings, but some features may not function properly.

5. Advertising & Analytics

We may use third-party tools such as:

Google Analytics
Facebook / Instagram Ads (Meta Pixel)
Shopify analytics

These tools help us understand customer behavior and improve marketing performance.
They may collect anonymized data as per their own privacy policies.

6. Sharing of Information

We do not sell, trade, or rent your personal data.

Your information may be shared only when necessary with:

Courier & logistics partners
Payment gateway providers
Marketing & analytics platforms
Legal or government authorities (if required by law)

All partners are obligated to keep your data confidential and secure.

7. Data Security

We use industry-standard security measures to protect your data, including:

Secure servers
SSL encryption
Restricted access to sensitive data

However, no online transmission is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your information.

8. Payment Information

All online payments are processed via secure third-party payment gateways.
Delhi Junction does not store or process card or UPI details on its servers.

9. User Rights & Choices

You have the right to:

Access your personal information
Request correction of incorrect data
Request deletion of your data (subject to legal obligations)
Opt-out of promotional messages

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, privacy policies, or practices of such external sites.

11. Children’s Privacy

Delhi Junction does not knowingly collect personal data from individuals under the age of 18 years.
If such data is found, it will be deleted immediately.

12. Compliance With Indian Laws

This Privacy Policy is compliant with:

Information Technology Act, 2000
IT (Reasonable Security Practices and Procedures) Rules, 2011
Applicable Indian consumer protection laws

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Information

For any privacy-related concerns or questions, contact us at:

Delhi Junction
📧 Email: delhijunction.shop@gmail.com
📞 Phone: +91 7821813209
📍 Location: India